Head of Finance & Corporate Services

Our client, Léargas,  manages international and national exchange programmes in education, youth and community work, and vocational education and training. These exchanges connect people in different communities and countries and bring an international dimension to the work of organisations across Ireland. We are the National Agency for Erasmus+ in Adult Education, School Education, VET and Youth. Léargas is a not-for-profit organisation (CHY 8317), under the remit of the Department of Further and Higher education, Research, Innovation and Science.  

We have built a national and international reputation for effectively managing significant levels of funding to support European collaboration and exchange. We have also built a reputation for a friendly and supportive approach to programme applicants and beneficiaries. 

 

Role and Responsibilities 

The responsibilities of the Head of Finance and Corporate Services as outlined in this job description should not be regarded as comprehensive in scope and may be added to or altered as required, in line with the requirements of Léargas. The Head of Finance and Corporate Services will provide strategic leadership to the team covering full range of corporate governance, facilitate capacity building through a combination of knowledge sharing, mentoring financial supports and collaborate partnerships with stakeholders including internal teams and parent department. Providing services to both Audit and Risk Committee and Board. Importantly, as a member of the Léargas Senior Management Team, the candidate appointed will be expected to take a key role in organisation-level strategic thinking, engagement of stakeholders, and communication of key messages.

As Head of Finance and Corporate Services for Léargas you will:

  • be a professionally qualified accountant and member of a recognised accounting association. You will have substantial experience at a senior level, including financial management systems and the preparation of financial statements to recognised accounting standards.
  • have a track record of leading Finance and Corporate Services functions at an executive level in a complex organisation, with sufficient exposure to effectively manage the core functions of Finance, Human Resources, IT, Health, Safety and Welfare and Facilities in support of our strategic priorities and activities.
  • be familiar with relevant finance, procurement, governance, continuous improvement, business planning and performance monitoring, risk management and corporate statutory duties. The post holder will ensure that the financial and corporate responsibilities of Léargas are discharged effectively and efficiently, will carry out company secretary duties and coordinate risk management across Léargas
  • have experience of working with Boards of Management and a thorough understanding of the requirements of the codes of practice for governance and other relevant compliance frameworks.

 

Key Responsibilities 

General

  • Ensure that funding granted to Léargas is applied appropriately.
  • Ensure all financial procedures and controls are in place throughout the organisation, including up-to-date documented policies and procedures. 
  • Ensure robust systems and controls are established or maintained in relation to all aspects of the organisations financial management.
  • Manage ongoing financial compliance requirements for our various income channels with EU and Government
  • Prepare annual and three-year financial plans.
  • Prepare year-end accounts and annual financial statements including the directors’ report. Liaise with the auditors and manage the year-end audit process
  • Provide strategic financial guidance to the Executive Director and the Board in relation to future plans for Léargas.
  • Provide a feedback mechanism to the Board, Finance, Audit and Risk Committee, and relevant Government Departments, funders and stakeholders regarding Léargas finances.
  • Attend meetings of the Board, the Finance, Audit and Risk committee and other meetings as requested by the Board or Executive Director.
  • Manage and supervise the work of staff responsible for the sales and purchase ledgers, income records, bank reconciliations. Overseeing the processing of the monthly payroll.

Compliance

  • Confirm that activity undertaken follows the Board’s decisions and is carried out in accordance with Corporate Governance Guidelines and EU Commission Regulations as appropriate.
  • Develop and oversee systems and procedures to allow for proper monitoring and control of expenditure in accordance with the Board’s decisions.
  • Act as Company Secretary to ensure that all legal and Company Office Requirements are complied with. 
  • Liaise closely with other members of the management team to ensure a seamless understanding of current and forecast financial position and operations. 
  • Oversee the Risk Management Framework of Léargas for the Management team and the Board. 

 

 

Accounts & Budgets

  • Work with team managers to develop operational budgets and monitor operational income and expenditure. Identify and act on any deviations or variations from agreed expenditure or activity in conjunction with the relevant team manager.
  • Work with budget holders to review performance against budget and monitor the overall organisations finances to ensure we are operating within the agreed budget. Produce timely, accurate and relevant monthly management accounts information, including commentary on significant areas and variances from budgets.
  • Prepare regular, cashflow statements and forecasts and regular management accounts andpresentation of monthly management accounts to members of the board
  • Liaise with the external auditors.
  • Maintaining the financial records efficiently.
  • Reconciliation of control accounts, inter-company account and regular review of nominal ledger, aged debtors and aged creditors.
  • Highlight challenges or issues that may arise in individual cost headings and with individual projects.
  • Ensure availability of cash flow for operations and bursary grants through monitoring expenditure and submission of cash flow requests to the relevant departments and the European Commission.
  • Working as a member of the team in preparation and submission of financial and other reports to the relevant government departments and the European commission.

Bursary Grants

  • Assist in primary and systems checks of projects funded by Léargas.
  • Act as appeals officer in respect of project applications.
  • Offer technical support to the Léargas management team regarding contract and legal entity status.

Person Specification 

Essential skills, experience and qualifications required: 

·       Minimum 5 years relevant experience in a senior financial position.

·       A recognised Accountancy qualification.

  • Excellent time management skills and the ability to prioritise.
  • Strong organisational and planning skills.
  • Excellent interpersonal and communication skills.
  • Ability to work to concrete deadlines and meet targets while prioritising competing demands.
  • Relevant experience of leading and motivating a team
  • Relevant experience of managing performance of external service providers.
  • A strong commitment to people and organisational development and collegiate working.
  • Excellent accounting software user and administration skills.

Desirable experience

·       Experience in the public/EU funding/voluntary sector.

  • Experience of working in an international context
  • Experience of upgrading/ introducing new financial and accounting software and systems
  • Sun accounts experience.

Key competencies applicable for this role

·       Leadership

·       Judgement, Analysis and Decision-Making Organisation

·       Management & Delivery of Results

·       Interpersonal and Communication Skills

·       Specialist Knowledge, Expertise and Self development

·       Drive and Commitment to Léargas and Public Sector Values

 

 

Sales Operations Manager

Our client is looking for a Sales Operations Manager. Reporting to the Directors, you will hold a central role in supporting the company in the areas of customer management & development, pricing and profitability, salary systems and rewards, sales force planning, targeting, analysis & statistics.

We require someone who has strong managerial skills, is highly organised, systems orientated and authoritative with an eye for detail.  The role would suit an experienced sales or operations manager or someone with commercial experience looking to advance or change their career.

 

Main responsibilities

  • Price Analysis & Management
  • Customer Management – Acquisition, Service, Lifecycle
  • Sales Controlling – Purity of Customer, Divisions, Contact Points & Business Intelligence
  • Salary systems, incentives, territory planning and quality
  • Customer Services – managing the Customer Services department

 

Key Accountabilities

  • Maintain & Achieve Profit Targets (primary KPI)
  • Guide the pricing team, ensuring all activities are planned and completed on time
  • Achieve Customer Development targets (primary KPI)
  • Guide the customer management team, ensuring all activities are planned and completed. Oversee customer data quality and ensure that robust processes are in place to develop more accurate customer information
  • Partner with sales management to develop sales segmentation and sales contact points
  • Control of company sales targets, ensuring plans are set and maintained
  • Ongoing delivery of sales reports to ensure that the management receive timely and accurate information, thereby giving insight into performance levels
  • Overseeing salary model development & adherence, sales incentive planning and governance
  • Provide analytical support to Management by querying & disseminating sales data
  • Partner with sales management to develop & maintain customer visit planning, processes & productivity
  • Monitoring of existing sales territories whilst creating new territories, using analytics and geo-mapping software to ensure the best fit for business productivity and customer service

Core qualities and attributes

  • Ability to understand the strategic direction and goals of the company
  • Previous experience in Sales, Sales Support, Operations or Senior Management
  • Results and success orientated, conveying a sense of urgency and driving issues to completion
  • Must have a customer-orientated focus and spend time each month working in the field, visiting customers with members of the sales force
  • Knowledge of sale people, productivity planning and sales process
  • Must have developed capabilities at problem solving and crafting efficient processes
  • Good knowledge of sales compensation practices
  • A level of proficiency with ERP, BI and ideally CRM systems
  • Ability to initiate and build relationships with people in an open, friendly, accepting yet assertive manner
  • Must be adaptable and be able to adjust to multiple demands
  • Data insights and actions are a critical element to the role
  • Being comfortable in the detail along with the ability to identify value drivers
  • The role requires considerable cross-functional collaboration
  • A business, mathematics or finance/accounting related degree would be advantageous but not essential with experience

Director of Community & Commercial Services

Director of Community & Commercial Services

 

As a member of the senior management team the Director of Community & Commercial Services will provide both strategic and operational leadership to contribute to the overall success of the organisation.

 

Reporting to the Chief Executive, the role will be the lead role for the delivery of high-quality community and commercial services provided. Community Services include Advice & Information Services and Individual & Group Community Supports.

 

The Director of Community & Commercial Services will have three direct reports and have overall responsibility for approximately 40 staff and 12 resource centres.

 

The role will require:

  1. Strong people management and leadership skills.
  2. Passion for great customer service.
  3. An ability to develop, implement and oversee good systems, processes, and procedures that deliver high quality services.
  4. Great communication skills to ensure each location and head office are well connected.

 

Primary Duties and Responsibilities

 

  • Plan, develop and direct the organisation’s Community & Commercial Services delivered through the network of Resource Centres
  • Ensure the Organisation maximises its resources to support as many people as possible.
  • Drive the quality of services provided through service evaluations and clients’ experience initiatives.
  • Lead out in methods of obtaining client feedback and using the feedback to constructively develop the service. Overseeing the Mystery Shopper and NPS programmes.
  • Ensure the services provided positively impact clients’ lives.
  • Evaluate services to ensure the needs and expectations of clients are met and any unmet demand is assessed and addressed.
  • Develop sales and marketing strategies to ensure the Commercial Services achieve targets and contribute to the financial sustainability of the Organisation.
  • Positively impact the culture of the Organisation to further develop staff engagement.
  • Oversee the work and performance of Direct Reports and approximately 40 staff in total, across multiple locations through effective 1:1 relationship, regular performance reviews and team meetings.
  • Manage the Training & Development requirements for all staff.
  • Ensure the services at all locations are well promoted, in collaboration with the Marketing Manager.
  • Oversee the operations of all Resource Centres ensuring all locations are well maintained and presented including any refurbishment or relocation work.
  • As part of the Senior Management Team contribute to the overall strategic leadership of the Organisation.
  • Drive the Organisation forward through the implementation of Key Performance Indicators and the provision of accurate and timely information and reports as required.
  • Ensure excellent working relationships with all stakeholders including local HSE offices, other funders, local community groups and service partners.
  • Ensure that all statutory requirements of the organisation are met including HSE Returns and SLAs, all HSE operational reporting requirements.
  • Ensure the organisation seeks to provide a value for money and effective service offering to stakeholders and oversee the financial performance of each location.
  • Ensure the Organisation has robust systems of internal control including adherence to Health & Safety and GDPR requirements.
  • Ensure all systems of administration are in place and effectively managed including petty cash, sales records, purchase orders, fundraising records, GDPR management.
  • Ensuring that client records kept on the Organisation’s CRM, Salesforce, are accurate and up to date.
  • Robust management of Stock including purchasing and stocktakes.
  • Develop financial plans, budgets, and business cases as required including achievement of funding goals where required.
  • Preparation of funding applications where required to Statutory and Non-Statutory bodies.

 

Education, Qualifications & Experience

  • Relevant University degree or college diploma.
  • 3 to 5 years’ experience in a similar role.

 

Location

The main location for the role will be Dublin based. However, a key element of the role will be the on-site presence of the Director of Community & Commercial Services in the locations under their management.

 

General Manager

Job Summary:  

The General Manager is responsible for the overall revenue growth and profitability of the operation, including P&L and budgeting, supervision of management teams, customer service and retention, developing business opportunities, employee training and development, safety programs and promotion of all corporate goals and objectives.   This position will have a blend of functional operations and business development responsibilities.

 

Key  Responsibilities:

  • Provide leadership and direction to one of the specified Strategic Markets in both functional operations and business development activities
  • Own the P&L for the market and achieve financial and business plan results for the plan year
  • Support the Regional Vice President in providing the leadership necessary to organize the market logistics and aggressively develop a product-driven organization
  • Manage key performance indicators, including labor, quality and other business measurements with a dotted line ownership of sales
  • Identifies ways to improve management of costs, continually improve margins, and drives sales and services to positively impact business results
  • Develop and execute sales plans to meet predetermined financial projections and goals, aligned with sales leadership to successfully execute the strategies as agreed
  • Ensure that the market is the most efficient, quality-oriented, highest value provider of like services in the market (CIT, ATM, Coin, Currency, Check, CompuSafe) by establishing and maintaining excellent customer relationships
  • Proactively reduce risk exposure and ensure implementation of measures to reduce worker’s compensation injury costs and security losses within the market
  • Establish and maintain accountability on all levels of the market; maintain positive Employee Relations and work environment
  • Support, coach and provide leadership to Sales Professionals, Branch Managers, Shuttle Manager and Route Logistics in all areas of operations, sales, risk, quality and human resources management
  • Establish and maintain accountability on all levels of the market; maintain positive Employee Relations and work environment
  • Provide counsel to market management team and interface between region and headquarters staff to ensure maximum efficiency in execution of work and communication on regional issues involving headquarters initiatives (e.g. IT, Legal, HR, Finance, etc.)

Minimum Qualifications:

  • Minimum of 7 years management experience
  • Minimum of 3 years business development experience
  • Minimum of 2 years experience managing profit & loss and key performance indicators

Must be 21 years of age

Preferred Qualifications:

  • Banking industry experience
  • Sales management experience
  • Money processing management experience
  • Large market experience
  • Working knowledge of Lean/Process Improvement methodologies
  • Bachelor’s degree

 

Fuel Operations Manager

The Fuel Operations Manager coordinates fueling activities to provide fast and efficient services for customers by directing all fueling operations functions and ensures workers and equipment are available for fueling and defueling services.

 

Key Responsibilities

  • Reviews data on incoming flights such as scheduled or estimated times of arrival or departure, destinations and down line station stops, in order to plan work activities
  • Directs and coordinates all operations functions and ensures workers and equipment are available for fueling and defueling services
  • Manages employees in the Fueling Department
  • Analyzes reports and records of operations and inspects facilities to determine effectiveness of existing methods and procedures and physical condition of facilities and equipment
  • Prepares and submits recommendations designed to improve efficiency of fueling services
  • Investigates causes of accidents and recommends safety measures for preventing further occurrences
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and ensuring employees successfully complete company’s training program

  

Qualifications and Experience:

  • Degree or postgraduate qualification or demonstrable experience within aviation and/or ground handling
  • Experience managing Fueling Operations
  • Excellent leadership and people management skills
  • Experience in business development, sales and commercial negotiation & pricing
  • Wide ranging general management experience, with some years of senior management experience
  • Extensive management and/or support service experience, preferably in a ground handling, aviation or logistics environment 

Quality Leader/Quality Coordinator

Function and responsibilities

 

As a Quality Lead you will be responsible for monitoring, designing, implementing and performing activities related to quality, environment, safety and health within the organization.

Your Duties will include:

  • Support and advice the Plant Manager and in relation to quality topics, process and policy.
  • Develop, maintain and continuously improve quality activities and processes.
  • Take the lead in investigations into customer complaints and initiate corrective/preventive action as required
  • Prepare annual quality plans & reviews and conduct customer and internal audits and evaluations as required.
  • Delivery of quality management information and reports to all stakeholders.
  • Managing, monitoring and improving the quality management systems (ISO 9001).
  • Initiating and leading improvement projects regarding quality and safety and monitor the progress of current projects.
  • Maintain contact with external bodies and such as Customers, Competent Authority’s, Certifying bodies etc.
  • Leading external audits & inspections.

 

Candidate profile

  • A third level degree in engineering, science discipline or diploma in Occupational Health and Safety Management is needed to be considered for this role.
  • Minimum of 2 years relevant work experience as well as a good knowledge of business processes in a comparable industry (food/pharma)
  • Understanding of management systems (ISO 9001)
  • Must have a good working knowledge of Microsoft Office (Word, Excel, Outlook, Visio);
  • Analytical, critical and problem-solving skills (lean management experience an advantage)
  • An enthusiastic, proactive and flexible attitude to work
  • Good verbal, written, and interpersonal communication skills are required.
  • Capable of working on his/her own initiative and as part of a team

International Laboratory Sales (Remote working within Ireland)

Please note this is a desk based role with some international travel (when allowed)

The role

  • Managing and engaging with distributors and end-users within assigned territories.
  • Establishing and developing sales growth opportunities from existing accounts.
  • Identifying, assessing and growing new accounts within assigned territories.
  • Working with all internal stakeholders to ensure delivery of agreed service levels to distributors and other customers.
  • Timely preparation of accurate quotations, and follow up of same in line with departmental targets.
  • Being the first point of contact for all territory distributor business enquiries and complaints; ensuring an efficient and timely response at all times.
  • Logging, monitoring and maintenance of all contacts through the CRM system.
  • Working to ensure the marketing requirements of territory distributors are met and attendance at trade shows as required
  • Preparation and supply of regular sales and other reports for the Sales Manager

Skills & Requirements

  • 3 years plus experience gained in sales essential (laboratory supplies industry is desirable).
  • Experience gained working in the international laboratory supplies business in a customer focussed role would also be an advantage
  • 3 years plus experience gained in sales essential (laboratory supplies industry is desirable).
  • Experience gained working in the international laboratory supplies business in a customer focussed role would also be an advantage
  • A qualification in Science is a must!

Junior Clinical Laboratory Service Engineer – Dublin based

Junior Clinical Laboratory Service Engineer – Dublin based

The purpose of the role is to provide field based technical support for Medical laboratory equipment at customer sites throughout Ireland.

  • Responsible for providing on-site service of laboratory equipment repairing / routine preventive maintenance service in Ireland and Northern Ireland
  • Installation, maintenance, testing and repairing equipment
  • Troubleshoot minor software problems, upgrade firmware
  • Provide training to customers
  • Ensure product and service quality achievement

Essential Criteria:

  • 3rd Level Qualification in Electrical/Mechatronic/Mechanical/ HVAC engineering.
  • Excellent client facing skills.
  • Loves problem solving.
  • Happy to travel around Ireland
  • Full Driving Licence

Benefits:

  • Competitive salary
  • Company vehicle and phone
  • Full training provided

Product Manager – Flow Cytometry/Genomics

We are looking for a highly motivated Product Manager with a positive “can do” attitude, strong communication and interpersonal help sell and manage the Flow Cytometry equipment and consumables business.

  • The position is a field-based role. Field based 70% and office based 30%, with travel throughout the island of Ireland, and internationally for training and annual meetings with suppliers.
  • The role will require you to meet, advise, demonstrate and provide technical support to customers.
  • The right person will be required to provide product training to customers as part of the sales cycle.

Key skills and requirements

  • Candidates must have good flow cytometry and genomics experience.
  • Previous sales experience would be preferred but is not essential.
  • Comprehensive product training will be provided as well as all normal business tools.
  • A full clean driving licence is also required.
  • Excellent communication skills.
  • Highly organised.

Senior Business Intelligence Analyst (Remote working on offer)

Business Intelligence Analyst

Ascension Executive Recruitment is looking to recruit a Business Intelligence Analyst for our growing Irish owned brand!

This role offers the right candidate an opportunity to join a dynamic expanding team, to apply your data expertise, analytics skills and commercial acumen in order to make a tangible difference to the business, across all the Channels and Markets they operate in.

There will be plenty of opportunities to learn and progress and develop your skills and experience alongside other business areas. Our client will offer you a chance to work on a wide range of exciting and interesting data lead projects.

Responsibilities

  • Deliver high-quality quantitative analysis and models to aid more accurate pricing, optimum pricing strategy and effective risk management decisions.
  • Improve understanding of customer behaviour, effectiveness of promotions & specials and customer journeys.
  • Demonstrate accurate insights and predictions using visualisations and clear presentation of business focused results, recommendations, methods, biases and limitations.
  • Bring data insights to life and drive them to be actioned efficiently by delivering scalable solutions such as dashboards, self-service analysis and automated reporting.
  • Collaborate with key stakeholders to effectively identify areas for improvement and support their strategic objectives.

 

Requirements

  • Honours Degree or Masters in a numerate or technical discipline.
  • Pro-active problem solver with highly analytical mind-set.
  • Minimum of 4+ years experience in a quantitative role.
  • Advanced working knowledge of SQL and manipulating large multi-dimensional datasets.
  • Experience using visualisation tools (e.g. Tableau, Qlikview, PowerBI etc).
  • Knowledge of statistical or programming software and techniques (e.g. in R, Python, C#, VBA etc.).
  • Good communication skills with strong presentation and interpersonal skills.
  • Proficient in Microsoft Excel.