Administrative Assistant – Public Sector

Administrative Assistant – Public Sector

Our client, a state agency is currently recruiting for an Administrative Assistant to join a busy integrated support team. This is a 12 month contract up to the end of December 2020 with the salary scale €25k. The position will be located in Dublin 2.

Role purpose:

The main purpose of the role is to ensure all administration systems within the Directorate are operating and reporting to the highest possible standard and to ensure the efficient and effective delivery of all activities.

Key responsibility areas:

  • General administration – complete online support tickets, assist in the monitoring of returns and identification and reporting of issues of risk;
  • Dealing with day to day queries from organisations, grantees, funders;
  • Maintain and update all relevant systems and assist in the preparation of reports;
  • Management of the Services Programme Portal on Sharepoint and CRM;
  • Management and maintenance of external access permission to the portal;
  • Assist in any system developments, enhancements and online reporting requirement;
  • System user maintenance and support in issue resolution;
  • Management of relevant mailboxes;
  • Any other duties that may be assigned within the general requirements of the role as appropriate for the grade;

Required skills and competencies:

  • At least 1 years administration work experience/ knowledge
  • Strong organisational skills
  • Proficient in MS Packages (e.g. Excel, Word and Outlook), CRM systems and SharePoint
  • Good understanding of data management and systems
  • Excellent communications skills and ability to instruct on technical topics
  • Relevant Third Level qualification (e.g. Certificate, Diploma) or equivalent
  • Knowledge of workings of the community/voluntary/public sector is desirable
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