Chief Operating Officer

Our client is  responsible for the coordination and delivery for all services to public patient’s requiring IV antibiotics in a number of hospitals Nationally, the delivery of services to patients in their virtual ward and also support to patients who access our Healthcare Hub. They dispatch a range of medications as well as nursing interventions in response to over 10’000 calls each year and offer clinical support and medication. 

This is a clinical nursing role. Only a Qualified Nurse can apply for this role. The role will involve working in the community.

 

JOB PURPOSE:

Qualified Nurse minimum experience 5 years as a practice nurse and 3 years of prior management experience.

Experience of delivering services in the community.

 

The Head of Community services will hold full operational and clinical responsibility for the delivery of all Services the company operates in the community and lead with the business development of this fast-growing service. In conjunction with the CNM’s and Senior management team you will oversee the management of teams of adult community nurses Nationally. 

The person will oversee the and manage teams of adult community nurses covering a geographical area. The teams will include Community Nurse Managers, Specialist Community Nursing Staff, Community nursing teams and associated staff.

To provide strong clinical and operational leadership, supervision and guidance to the adult community nursing services

To provide a user-centred service through partnership among the professional disciplines that work alongside the team, and through effective liaison with other statutory and voluntary sector services e.g. HSE, MCC, GPs, physiotherapists, voluntary care groups, Carers Centre, Crossroads and others, in order to develop services that:

  • effectively assess and support the health and social care needs of adults and older people in the community;
  • promote health, wellbeing, independence and offer choice in type and location of service
  • contribute to demand management programmes, preventing avoidable admissions to acute care and facilitating early or timely discharge.

To provide operational and clinical supervision, mentorship and coaching for community nurses ensuring that clinical supervision is in place for all community nurses.

To use the skills and experience gained as a senior practitioner to facilitate the operational,  professional and clinical growth of teams and team members.

To support productive community services programmes, ensuring community nursing teams adopt efficient practices, proposing and implementing improvements where they are required to maintain outstanding operational and clinical effectiveness.

To act as an ambassador for the service, developing robust communication strategies that provide all stakeholders with the opportunity to be engaged in service developments and informed on progress.

To ensure that the learning from incidents is acted upon and the learning shared throughout the community nursing teams.

To ensure that the requirements from national policy and local drivers is acted upon and implemented throughout the community nursing teams

 

MANAGERIAL RESPONSIBILITIES

  • Establish and lead all operation’s, manage and develop an efficient and effective, community nursing service for adults, older people and their carers, which is consistent with policies, procedures and good practice and which ensures that adults and older people receive seamless, evidence- based services.
  • Work closely with Health and social care colleagues to ensure an integrated team culture, bringing together the different skills, experience and knowledge of team members to maximise the benefits of an integrated approach to service delivery for service users.
  • Develop operational services around Hospitals and GP Practices, working with other professionals and staff, including physiotherapists, brokers, care agencies, day services and any other staff relevant to the provision of an effective user-centred service.
  • Ensure that the team has the appropriate mechanisms to prioritise workload demands and allocate staff and resources appropriately, in accordance with assessed need and organisational policy.
  • Ensure that the assessment and provision of health care services is in accordance with access and eligibility criteria.
  • Ensure that appropriate mechanisms are in place to respond to all referrals in an integrated way and within the appropriate and agreed time frames.
  • Ensure that arrangements are in place to effectively plan and review the needs of adults receiving long term care, in conjunction with the Adult Continuing Care Team where appropriate, and in accordance with legislation and organisational policy.
  • Ensure that effective record keeping practices, including use of IT systems, are maintained in accordance with organisational record keeping policies.
  • g. accuracy, confidentiality and timeliness.
  • Implement Adult Protection Procedures, in accordance with the Safeguarding Adults Guidance, chairing strategy meetings as appropriate.
  • Ensure that complaints are managed in accordance with the Complaints Procedure, and within the agreed time frames.
  • Ensure that all staff within the team undertake statutory and mandatory training.
  • Ensure an appraisal process is in place so that all staff are appraised at least annually
  • Ensure that budgets under direct responsibility remain within set limits, implementing agreed monitoring and control systems for the use of agency and bank staff
  • Ensure effective communication processes are in place, with regular one-to- one meetings in place with direct reports and regular meeting with the wider team
  • Develop and monitor the team work /service plan in conjunction with the service/business planning process
  • Monitor individual and/or team activity on a weekly basis to achieve the best use of resources and the designated key performance indicators

Salary c€70-75k + benefits, hard work will be rewarded.

Package: Company car, Health Insurance contributions and gym membership

If you feel you meet the criteria of this role, please contact us.

 

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