Internal Communications Specialist

Internal Communications Specialist

Key Responsibilities:

The Internal Communications Officer is responsible for the following:

  • Develop and manage delivery of a comprehensive and coordinated internal communication strategy that supports the company’s goals and is aligned with brand characteristics
  • Develop an understanding and awareness of the internal communication needs within all functional areas of the Company
  • Continuous improvement of core internet communication channels and establishment of new channels using newsletters, intranet, social media etc.
  • Liaise with the web team to continually develop the internal Intranet as an effective internal communications tool and to ensure it meets the needs of its audience
  • Coordinate in a timely manner, employee communication through a range of channels to ensure ease of access, clarity and consistency of message
  • Development of a network of internal communication champions within the business to stimulate content and provide feedback for internal communication activity
  • Working closely with Managers to develop plans to communicate specific initiatives
  • Develop and oversee consistent, effective and clear copy writing relating to internal communication across the business, embedding the company brand values
  • Identify relevant communications and employee engagement opportunities and events, and evaluate their effectiveness; gather and act on meaningful employee feedback
  • Perform any other duties within corporate communications as required


  • Degree in any of the following preferable: Marketing, Communications, PR, Journalism
  • Good experience creating and managing intranet content is desirable
  • Excellent communication: interpersonal, written and presentation skills
  • Strong service-orientation, results driven and proactive
  • Experience working in a deadline-driven environment
  • Ability to think strategically and identify ways to improve communication
  • Proficiency in Microsoft Office
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